1. General provisions

This document outlines how Immocap, a.s., headquartered at The Mill, Mlynské nivy 55, 821 09 Bratislava, Company ID: 35 944 536, registered in the Commercial Register of the Bratislava III District Court, Section: Sa, File No. 3633/B (hereinafter referred to as “we” or “the company”), processes personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and the Council (GDPR).



The purpose of this Privacy Policy (hereinafter referred to as the “Policy”) is to inform you about the personal data we collect, its sources, the purposes of processing, the entities we may share it with, your rights, and how you can exercise them.

2. Data Controller and Contact Information

Immocap, a.s.
The Mill, Mlynské nivy 55, 821 09 Bratislava
Contact details:
Phone: +421 221 026 136
Email: immocap@immocap.sk


For any questions regarding this Policy, data processing, or to exercise your rights, you may contact us via email or by mail at our company’s registered address.

3. Purpose, Legal Basis, Scope of Personal Data, and Retention Period

Current regulations allow us to process your personal data based on various legal grounds, including without requiring your consent. The type of personal data we process and the retention period depend on the specific purpose and nature of the processing activity.

A) Responding to inquiries – Contact Form

Purpose of Processing	Handling contact requests submitted via the web contact form and responding to the requester.
Legal basis	Legitimate interest of our company (Article 6(1)(f) GDPR). Processing personal data is necessary to respond to your contact request and communicate with you.
Data Scope	Name, email, and optionally, phone number. Any additional information provided in the contact form.
Data Retention	Stored for the duration of communication, up to 12 months after the last contact.

B) Marketing Purposes:

Purpose of Processing	Promoting products and services of our company, subsidiaries, and joint ventures.
Legal basis	For existing customers and business partners, processing is based on legitimate interest. Otherwise, consent is required (Promoting products and services of our company, subsidiaries, and joint ventures. 6(1)(a) GDPR).
Data Scope	Name, email, phone number.
Data Retention	Stored for 3 years from consent or until withdrawn. For existing customers, data is kept as long as the legitimate interest applies.

C) Contract Fulfillment:

Purpose of Processing	Executing contracts with business partners and suppliers.
Legal basis	Necessary for contract execution (Article 6(1)(b) GDPR).
Data Scope	Identification, contact, and payment details.
Data Retention	Data is stored for the duration of the contract and afterward for legal compliance and company interests.

D) Audio-Visual Recordings

Purpose of Processing	Recording and publishing training sessions.
Legal basis	Consent (Article 6(1)(a) GDPR).
Data Scope	Voice and image as recorded.
Data Retention	As specified in the consent.

E) Legal Protection & Internal Records:

Purpose of Processing	Protecting and asserting legal claims, maintaining internal records, and evaluating the effectiveness of invested resources.
Legal basis	Legitimate interest (Article 6(1)(f) GDPR).
Data Scope	Includes identification, contact, and financial details necessary for these purposes.
Data Retention	Personal data will be retained as long as necessary for legal claims, dispute resolution, and compliance, up to a maximum of 10 years unless legal obligations require a different timeframe.

F) Legal Protection & Internal Records:

Purpose of Processing	Compliance with legal obligations related to accounting, tax records, and data archiving.
Legal basis	Legal obligation (Article 6(1)(c) GDPR).
Data Scope	Identification, payment, and contact details required for financial and contractual documentation.
Data Retention	Retained for 10 years following the end of the relevant tax period.

4. Source of Personal Data and Necessity of Providing It

We primarily collect your personal data directly from you or from our subsidiaries, sister companies, or joint ventures where you have provided it. In some cases, we may supplement this information with data from public sources (e.g., business registers, land registries, official bulletins) or receive it from third parties (e.g., when a business partner shares employee or representative details before signing a contract).

Providing your personal data is voluntary before entering a contract. However, once negotiations begin and a contract is signed, legal regulations require the provision of your personal data. Without it, we cannot finalize the contract or fulfill related obligations. 

5.  Automated Processing and Profiling

Your data is not processed solely by automated means; our trained staff is always involved. We may use profiling only to offer personalized services and avoid sending you generic mass communications.

6. Recipients of Personal Data

Your data may be shared with our subsidiaries, joint ventures, service providers, and external consultants such as IT specialists, postal and courier services, translators, legal and financial advisors, and marketing agencies. If required, we may also share data with courts and government bodies to fulfill legal obligations, resolve disputes, or enforce decisions.
Additionally, if our company undergoes a sale or transfer, personal data may be shared with the acquiring entity.

7. Data Transfers to Third Countries

We do not actively transfer your personal data outside the EU.

8. Data Protection

We implement and maintain strict security measures to protect your data from loss, destruction, unauthorized access, or disclosure. These measures include internal controls, staff training, and ensuring responsible data access.


For more information on data security, contact us at immocap@immocap.sk.

9. Your Rights

You have the right to:

Access: You have the right to access your personal data. This means you can request a copy of the data we have about you and information on how we use it. Typically, this information is provided in written form unless you request it in a different format. If you ask for it electronically, we will provide it that way if possible. If you repeatedly request the same information, we may charge a reasonable administrative fee.


Correction: If your personal data is incorrect or inaccurate, you have the right to have it corrected. We want to ensure our records are accurate, so if you notice any mistakes or missing details, please let us know, and we will update your information.


Deletion (Right to Be Forgotten): If we process your personal data unlawfully, for example, for longer than necessary or without reason, you have the right to have it deleted (the “right to be forgotten”).

Processing Restriction: If you request a correction of your personal data, or object to the deletion of your personal data, if its processing is unlawful, or if we no longer need your personal data for the relevant purposes but you may need it to establish or defend legal claims, or if you have objected to the processing of your personal data for other reasons, we will restrict the processing of your personal data for as long as it takes to resolve the matter.


Objection: If you believe we do not have the right to process your personal data based on our legitimate interest, you may object to its processing. In such cases, we can continue processing your data only if we can demonstrate legitimate reasons that outweigh your interests, rights, and freedoms. However, we can always process your personal data if it is necessary to establish, exercise, or defend legal claims.


Data Portability: You have the right to obtain and request the transfer of your personal data that you provided to us to another third party in a structured, commonly used, and machine-readable format. However, the right to access and transfer personal data only applies to the data we have obtained from you based on your consent or a contract in which you are a party. The right to data portability does not apply to personal data processed based on specific legal regulations.


Withdraw Consent: You have the right to withdraw your consent at any time. Withdrawing consent does not affect the legality of the processing of personal data collected prior to the withdrawal.

Object to Direct Marketing: If you object to the processing of your personal data for direct marketing purposes, we will stop processing your data for that purpose.


File a Complaint: If you believe we are processing your personal data unfairly or unlawfully, you can file a complaint with the supervisory authority, which is the Office for Personal Data Protection of the Slovak Republic, https://dataprotection.gov.sk, Hraničná 12, 820 07 Bratislava 27; phone number: +421 /2/ 3231 3214; email: statny.dozor@pdp.gov.sk.

If you have any questions regarding the processing of your personal data, you can contact us:
In writing: Immocap, a.s., The Mill, Mlynské nivy 55, 821 09 Bratislava

By email: immocap@immocap.sk

10. Validity of the Policy

The information we are obligated to provide you in relation to the processing of your personal data may change or become outdated. As a result, we reserve the right to modify this Policy. If we make any substantial changes, we will bring them to your attention.

The most up-to-date version of this Policy will always be available on our website at www.immocap.sk.